FAQ

- How do I edit and manage my Autoship?

You can manage your Autoship anytime by logging into your account. From your dashboard, go to “Manage Subscriptions” where you can update your delivery schedule, change quantities, swap products, or update payment and shipping details. Any changes made will automatically apply to your next scheduled order.

- How do I cancel my Autoship?

You can cancel your Autoship at any time—no questions asked. Simply log into your account, go to “Manage Subscriptions”, and select “Cancel” next to the subscription you wish to end. You’ll receive an email confirmation once the cancellation is processed.

- Is my purchase secure?

Absolutely. We use industry-standard SSL encryption and Shopify’s secure payment gateway to ensure that all transactions are safe and your personal information is fully protected. Your data is never stored or shared without your consent.

- What payment types are accepted?

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also pay using Shop Pay, Apple Pay, and Google Pay for a faster and more convenient checkout experience.

- Can I return my product?

Yes, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return unopened products within 30 days of delivery for a full refund (excluding shipping). Please contact our support team before sending your return so we can assist you with the process.